Friday, June 15, 2012

They're still at it! galivinizedpail.com #Worst Customer Service

They're still at it!!!!!!!! galvinizedpail.com....read on!
Me-This has been SO much fun....sorry you missed out on our order...in case you didn't realize it..."Bucket List" events in the travel industry are the next big thing this year....I could have recommended you instead of sharing your wonderful  (?) "Customer Service" with the world.
Truly....
Grace DeVita
Them-We are having a record sales year.  Our two manufacturing plants are running at 100% capacity 24/7/365 and demand for our products is still outpacing production.
You on the other hand can’t spell, have an overinflated sense of self-worth and generally speaking aren’t very bright.Three years from now you will be out of business.  Three years from now our third manufacturing plant will be complete and we will still be the number one seller of galvanized products in North America and we will still not want your business.Have a nice day neglecting your business so you can slam ours.We are still waiting for the “DeVia” effect to take hold.
Customer Service

One more rant from galvanizedpail.com Customer Service (?)

One more Rant from galvanizedpail.com: 

Praise Jesus,  we are so busy we need a  break.  Hope you are successful with you reign of vengeance.
Please pour every waking hour into this.  We love it.  We can’t wait until Google picks it up.
Don’t give up now.  We are sure you are so super-duper important that you will have us out of business in a week.
You go girl!!!!!!!!!!!!!!
BTW – You misspelled galvanized.  If you are going to slam us you could at least spell our name right.
Customer Service

Thursday, June 14, 2012

Worst customer service ever...#galivnizedpail.com

Please make sure to read this post all the way to the end.  Unbeleivable. #galvinizedpail.com

www.Galvinizedpail.com- Worst customer service ever!!!

This was the conversation stream from our office manager to Galvanizedpail.com.  Avoid doing business with them. They don’t understand customer service and obviously don’t need any business. This was actaully and email stream...they put all this stuff in writing!



Us-        Larger image Galvanized Vase French Bucket 8.5 inch Tall Verdig
$6.39….If we order 225 for a special BUCKET LIST promotion--can we get a better
price and shipping charges to  zip code 33021


Them-We need to determine if there is an issue with our website.
What is the unit price you are being charged online and what is the shipping
cost indicated online?


Customer Service


Us-I did not get that far--I am asking you ..they were like $6.oo plus
Something and I did not see a zone for shipping. I am asking if you have a discount on
225 and what the shipping would be to 33021  zip code


Them-That is what we thought.
Please take your business elsewhere.


Us-I will take my business elsewhere--thank you for suggesting that


Them-You are welcome.
We have been in business more than 20 years.
Our sales greatly outpace production.
So we have the luxury of choosing who we do business with.
All the information you requested was available online with much less effort
then sending these emails.
That is a huge red flag.
Every item has a discount table and getting the shipping cost is as easy as
typing in your zip code.
So you are either not very bright or you are attempting to set us up for
some sort of scam.
Either way you are way too much trouble to deal with.
Glad to see you go elsewhere.


Customer Service



Us-Well...our company has been in business for over 30 years.
And...I am not sure WHO you think you are by talking to potential customers
this way.Most companies give a discount on orders of 225 pails or a large order
totaling over $1300.00If you're the owner of this company I pity your employees. If you are a
employee I pity the owner of this company for such poor customer service.
I have placed my order elsewhere--do not send us any more negative comments




Them-So you still aren't getting it.
And that is why we don't want your business.
As we said previously, there is a discount table for every item we sell.
Hard to believe you are so stupid you missed it.
Your incompetence has caused your company to have to pay a higher price now.
You will be out of business soon enough.
We are done with you.
Your domain has been added to our spam filter.



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